Global Skills Matrix

The World Administrators Alliance is proud to announce the launch of the Global Skills Matrix

A globally recognised framework for administrative professionals and HR teams that, irrespective of country, makes it possible to identify levels of work for a given role and career progression opportunities to realise the potential to an organization of an effective administrator.

Our research from over 3000 administrative professionals showed:

Over 160 different job titles

57% of administrators felt underutilised

73% felt their organisation didn’t understand the role potential impact of using them properly

60% felt there was little or no opportunity for career progression within their organisation

There has never been a more important time for organisations to utilise their administrators to their full potential Covid-19 has increased the need for management to be more agile and operating at maximum capacity.

A career administrator with clear goals and objectives, combined with opportunities for personal development and career progression is a key component for achieving this.

Are your job descriptions up to date?
Do you organize administrator specific training?
Do you have clear career progression for your administrative teams?
Do they have objectives and KPIs in place for the next year?

If your answer to any of these questions is ‘no’, then now is the time to review and take action. Please use our resources below to engage with your Executives, HR Managers, Recruiters and members of your Association/Network. It’s time to make a difference!

How to use the Global Skills Matrix

Press Release

Letter to HR

Letter to Recruiters

Letter for Associations