Global Skills Matrix

The World Administrators Alliance is proud to announce the launch of the Global Skills Matrix

Based on our research from over 3000 administrative professionals, this globally recognized framework for administrative professionals and HR teams makes it possible to identify levels of work for a given role and career progression opportunities to realize the potential to an organization of an effective administrator.

There has never been a more important time for organizations to utilize their administrators to their full potential. Covid-19 has increased the need for management to be more agile and operating at maximum capacity. A career administrator with clear goals and objectives, combined with opportunities for personal development and career progression is a key component for achieving this.

Are your job descriptions up to date? Do you organize administrator specific training? Do you have clear career progression for your administrative teams? Do they have objectives and KPIs in place for the next year?

If your answer to any of these questions is ‘no’, then now is the time to review and take action.