Welcome to the World Administrators Alliance
GUIDE | DEVELOP | INFLUENCE | ELEVATE
The WA-Alliance is a non-profit association, representing Administrative Professional Associations, Networks and Industry Partners across the globe, managed by the WA-Alliance Council.
Our Mission: To guide, develop, influence and elevate the administrative profession
Our Vision: To create a global community where administrative professionals can speak with one voice.
14th World Administrators Summit
The Pre-Summit Discussion Sessions will be held online on
Saturday 19th September, 2026 at 3.00-5.00 pm, CET
More info and registration here.
The 14th WA-Summit will be held in October 2026 in Berlin, Germany. Our hosts will be International Management Assistants who are holding their 52nd Annual International Conference on Friday 23rd October.
We look forward to collaborating with IMA and there will be a special discount for Summit Delegates and Participants to attend both events. Registration is open!!
See more information on our site here or on the dedicated WA-Summit site here.
The Global Skills Matrix
Five years ago, we introduced the Global Skills Matrix as the first globally recognised administrative capability framework for the profession. It gave us a common language, mapped career pathways, and established that administration is a profession that grows in strategic value. The GSM has now been downloaded more than 14,000 times in over 120 countries.
But the world of work has shifted. AI has moved from experimental to embedded. Hybrid operations have reshaped how organisations function. And administrative professionals are now routinely performing work that sits at the heart of executive decision-making.
In 2025, the World Administrators Alliance conducted a comprehensive global survey. 3,221 administrative professionals from 69 countries responded, and what they described was a profession that has changed materially since 2021.
We saw 59% report increased responsibility, 60% now routinely manage projects or programmes, 38% support governance or board-level preparation, 42% have integrated AI tools into their workflow. And yet 51% have no clear career pathway within their organisation, and 43% say their job title doesn’t reflect what they actually do.
This is not a capability gap. It is a classification gap, and the Global Skills Matrix 2026 has been built to address it.
Helen Monument, Chair, World Administrators Alliance Lucy Brazier OBE, Research and Framework Development Lead
Find out more at globalskillsmatrix.com
Subscribe to our monthly Newsletter here
- JOIN the WA-Alliance? See our Membership page for details.
- LINK your business to the WA-Alliance? See our Partnership page.
- We’d love to hear from you. Contact the WA-Alliance here
Meet the WA-Alliance Partners
We are delighted to be working with our partners and sponsors who give valuable support to the work of the WA-Alliance and the WA-Summit.
FTC Disclosure: Some of the links or partnerships featured on this website are sponsored or result in financial support for the World Administrators Alliance. This helps us sustain our activities and support the administrative profession globally.